Frequently Asked Questions

Everything you need to know about your Vitabiotics experience.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn apparel in its original packaging with tags attached. Items marked as 'Final Sale' are not eligible for return.

Do you offer international shipping?

Yes, Vitabiotics ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I determine my size?

Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable cellulose fibers.